RETURN AND CANCELLATION CONDITIONS:

For Product Return: Create a return request on your completed order by logging in as a member.

 We will share information when the product reaches us and the necessary controls are completed. After the product review, information about whether the return or exchange has been approved will be sent to your account. Refunds for approved orders will be notified to your bank the next day.

Return Period: The return period is 15 days.

Refund of Product Fee: The fee you paid for the product whose return has been approved will be reflected on your statement within 7 working days. You can follow up on your account statement. (The refund period varies depending on the banks.)

Product Exchange: You can contact our customer lines to make changes to the products you have purchased through thebarine.com address.

Return Shipping Fee: No return shipping fee is charged by our contracted DHL Cargo.

 

Order Cancellation: For order cancellation, you can reach our Customer Service and submit your request until 2 hours after placing your order. If the product is delivered to the cargo or to you, you can return it within 15 days by following the return procedures.

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